Airbnb wants to remind everyone that it takes discrimination very seriously.
The Taboo: Sister in law and Daughter in law (2025)home rental service is launching a flashy new ad campaign to show off its anti-prejudice efforts after a series of reports alleging racism among its hosts caused the company a public relations headache.
The 75-second ad involves a montage of ultra-zoomed faces of a diverse range of people sliding like a kaleidoscope into one another as diversity-affirming text flashes sporadically across the screen.
The commercial's title, "Accept," is meant to be a play on the pink confirmation button for bookings on the site, which is featured in the closing shot.
True to Airbnb's artsy, minimalist marketing style, the ad is light on any concrete information. But the message is clearly tied to the startup's efforts to repair its image over the past few months, during which it launched an internal investigation and a new anti-discrimination contract it now makes all hosts and guests sign.
"The concept was simple: Our people, our commitment to each other and a call to action," Airbnb Chief Marketing Officer Jonathan Mildenhall told Mashablein an email. "The film's power laid in the faces. It's a lot more difficult to deny to someone while looking them in the eyes."
But the video's release date made it especially timely as a divided nation reels from an unprecedentedly tumultuous election.
"The intention was for the audience to be our community," Mildenhall said. "But as the rhetoric of the country began to boil over it became clearer than ever that this message of acceptance was beyond Airbnb."
Testimonies of racism within the service began bubbling into public view this spring when Twitter users shared their stories en masse under the hashtag #AirbnbWhileBlack.
A month later, the company was hit with a class-action discrimination lawsuit alleging violations of the Fair Housing Act. (A judge ruled to block the suit earlier this month.)
The bad publicity storm came at a sore time for Airbnb as the company struggled to defend itself from charges that its service advanced gentrification as users reserved apartments solely for renting out via the site.
The company rushed to launch an internal review of discrimination on the platform in June. Three months later, it wrapped up the probe with a series of changes to its booking process aimed at combatting the problem.
The video was made in-house and will be shared only on the company's social channels.
Topics Airbnb
'Alternative Maps' dives into the craziest cartography storiesCambridge Analytica data still not deletedIdris Elba is keen to try his hand at more comedy roles – and a musicalHow to follow along as China's doomed space station falls to EarthJohn Mulaney will host 'SNL' in AprilThe supreme weirdness of reading 'A Wrinkle In Time' as an adultOur downloaded Facebook profiles are creepy dossiers of half truthsYou need to stop using thirdResearchers find galaxy that doesn't appear to have any dark matterChina's TiangongDonald Glover tweeted out a script for his canned 'Deadpool' cartoonHuawei MateBook X Pro is a MacBook Pro copy that's better than the originalYour Google Home can now control any bluetooth speakerFacebook stops apps, chatbots from joining platform during site auditBreach compromises Saks Fifth Avenue, Lord & Taylor customer card dataApple drops iOS 11.3 update with new battery health featureThis story about an office lunch theft is so good, you must read itChina’s TiangongBuy a used car online and pick it up at this 8'Alternative Maps' dives into the craziest cartography stories Wordle today: The answer and hints for June 25 Colombia vs. Paraguay 2024 livestream: Watch Copa America for free France vs. Poland 2024 livestream: Watch Euro 2024 for free Why NASA is psyched about these weird Martian mud patterns SpaceX launches 22 more Starlink satellites: Watch Founder of Alibaba grocery chain Freshippo launches new pet retail venture · TechNode NASA's new Mars video is astonishing Yes, Mars is spinning faster. Here's what NASA found. The Dr Disrespect allegations and fallout, explained Denmark vs. Serbia 2024 livestream: Watch Euro 2024 for free Webb telescope peers at most distant star yet and finds surprise The most spectacular images of Venus ever captured Inside Andy Cohen's 'WWHL': A behind JD.com reports 5.1% revenue growth in Q3 2024 · TechNode Apple is in breach of EU's DMA, faces a humongous fine 50 Cent got hacked by someone shilling memecoins and it seemed to work Yelp adds AI NYT's The Mini crossword answers for June 25 Astronomy Photographer of the Year 2023 announces shortlist How a solar eruption would impact astronauts on the moon and Mars
2.3857s , 10113.5546875 kb
Copyright © 2025 Powered by 【Taboo: Sister in law and Daughter in law (2025)】,Wisdom Convergence Information Network